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Can you convert my tape format?
Yes! We’re able to convert all HI8, VCR, VHC, BETA TAPES, MIN DV tapes. Here’s a full list of formats that we digitize. …
What if my tape is blank?
We know, you meant to press record. Our technicians will spend time reviewing and checking your tape for foot…
How many tapes fit on a DVD?
DVD only allows 2 HOURS of recording, if it is the VHC tapes two to three can feet one dvd, but this is only if customers approves
Can you digitize a broken tape?
We provide professional tape repair for $19.99. A technician will review your tape and by hand fix any issues …
Can I edit the DVD?
All our dvd come in dvd format so they cannot be edited, Only Data DVD or digital video to hard drive or thumb drive that is in AVI OR MP4 files that you can edit. How do you title discs?Â
Disc titling comes standard on our Videotape to DVD conversions! Our special machines will laser print titles …
DVD vs Digital File? Which on is for me?
Our pricing is per tape regardless of length or format. Standard DVD – $12.95 – This is our premium DVD with …
Can you convert foreign tapes?
Yes, we’ll convert your foreign (PAL or SECAM) videos to US (NTSC) DVDs. Foreign conversions are an additional…
Do the DVDs include chapters or title screens?
No chapters
What if my tape is over 2 hours?
If it is a strait transfer from Tape to dvd , additional fees apply if it goes over 2 hours. If it is digital transfer No worries – we’ve got you covered.
Will my DVD play in my Blu-Ray player?
Yes, the DVD that we create for you will play in your Blu-Ray player.
Do you ship to Canada?
Yes we do ship to Canada $ USA including Hawaii and Alaska.
How do I cancel my order?
To cancel your order, please contact our Customer Support team.  We require 24hour for one to cancel your order.
Do you rewind tapes?
Don’t worry if your tapes aren’t rewound! We want to make sure that each tape is transferred to its entirety a…
Are you able to transfer explicit material?
Pease call
Will I get DVDs when I add a thumb drive?
Yes! If you add a thumb drive to your order, you will receive both DVDs or CDs (if you have audio tapes or ree…
Can you convert my film format?
Yes! We can convert your old home movie film reels to DVD or digital files. We digitize the following format…
How many film reels can fit on a DVD?
Film reels will be transferred back to back on your DVD. Because of the variety of equipment used,
Will you improve my film footage?
The condition of your original reels will determine the quality of the footage on your DVD. Our process will b…
How should I organize my film reels?
Because of the variety of equipment used to capture your footage, we are unable to guarantee a chronological o…
Can each reel go on its own DVD?
Unfortunately, we do not offer conversion of reels onto separate DVDs. We are able to get approximately 2,000f…
Can you capture sound from film?
Yes we do extra charges apply
Can you convert my photo or slide format?
Yes! We’re able to digitally scan your photos. We can process the following formats: Printed Photo (stacked…
How should I organize my photos?
We recommend organizing your digital files on your CD once you receive your order back. Once these files are d…
Do I need to take photos out of the albums?
Yes, because of the variety of equipment needed to digitize your images, we recommend sending your images loos if you cannot remove additional charges will apply $.12
Will you clean my photos before scanning them?
We offer minimal dust removal, but it will not be an extensive cleaning of each of your images
What is the photo resolution?
Our High Resolution scanning is up to 300 DPI and our Pro Resolution scanning is up to 600 DPI.
Can I edit my photos once I receive them back?
Yes, you will be able to download your images to your computer for editing, storing, or sharing. We recommend
Can you convert my negatives?
Yes! We’re able to digitally scan your negatives and create digital JPEG images of your photos! We can process…
Do you have bulk pricing for photos?
Bulk pricing option for up to 1,000 images. This can be a combination of photos, slides, or …
How will you keep my photos in order?
We are excited to help you preserve your photos! Due to the various scanners and equipment needed for each ord…
Do you convert slides to DVD?
Through our delicate scanning process we will convert your slides to digital JPEG format and save them to a ph…
Can you convert my audio format?
Yes! We are able to digitize your audio formats. We currently digitize: Audio Cassettes Reel-to-reel audi…
What format are audio cassettes converted to?
Audio cassettes will be converted to WAV files on a CD. This will play back in a CD player or computer. You wi…
Do you transfer micro audio cassettes?
Yes! We are able to digitize your Micro audio cassettes
Do you convert audio reel to reel?
Absolutely we can convert audio reel to reels to CDs that you can listen to on your CD player. Small reels t…
Will my audio tracks be separated?
Yes your Audio tracks will be separated
Do you convert vinyl records?
Yes we do
Do you accept materials with copyright?
Please call