KATFAM PHOTO

Terms & Conditions

Clear terms. A better experience.

These Terms & Conditions outline the rules for using Katfam Photo’s website and services. By using our site or placing an order, you agree to these terms.

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Your Memories
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Effective Date: September 15, 2026

Welcome to Katfam Photo. These Terms & Conditions (“Terms”) govern your use of our website, services, and products.
By accessing our website https://katfamphoto.com or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site. You must be at least 18 years old or have parental consent to place an order. We reserve the right to suspend or terminate access to our website for any violation of these Terms.

2. Orders & Payment

All orders are subject to acceptance and availability. Prices are listed in U.S. dollars and may change without notice. We accept secure online payments through trusted payment processors. By providing payment information, you confirm that you are authorized to use the payment method and agree to pay all charges associated with your order.

3. Customer Content (Photos & Files)

You retain ownership of all photos and files you upload to our website. By submitting content, you grant Katfam Photo a limited license to use, process, and fulfill your order. You are responsible for ensuring that you have the right to upload and print the content you submit. Do not upload images that are illegal, confidential, or copyrighted without proper authorization. We are not responsible for verifying the legality or ownership of submitted content.

4. Products & Services

We strive to provide accurate descriptions, high-quality products, and professional services. However, colors may vary slightly due to monitor settings, and final prints may have minor variations. We reserve the right to refuse or cancel orders at our discretion (e.g., inappropriate content, technical issues, or suspected fraud).

5. Shipping & Delivery

We aim to process and ship orders within the estimated timeframes shown at checkout. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or other factors beyond our control. Please ensure your shipping address is correct, as we are not liable for orders sent to incorrect addresses provided by the customer.

6. Returns & Refunds

Due to the customized nature of our products, most items are non-returnable. If there is an error on our part or if your order arrives damaged, please contact us within 7 days of delivery so we can make it right. Refunds, replacements, or store credits will be issued at our discretion.

7. Limitation of Liability

To the fullest extent permitted by law, Katfam Photo is not liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use of our website, services, or products, including but not limited to data loss, service interruptions, or order errors.

8. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a new effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Our Commitment

We are committed to providing quality products and exceptional service with honesty, transparency, and respect for your privacy and rights.

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“Thank you for trusting Katfam Photo with your most valuable memories”

— The Katfam Photo Team

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